If your username is smith, then your web address is
http://www.madtel.net/~smith

The ~ character is usually located at the top left corner of your keyboard, undre the escape key. Older keyboards may have different configurations. It is called the "tilde," pronounced tilda.

Your URL, or FTP site, is www.madtel.net

Your login and password are the same as you use for your e-mail.

Your FTP site is organized in directories. All information for your web site goes in the public_html directory.
NOTE: If you do not have a public_html directory, you can create one for yourself:
To create a public_html directory, use CuteFTP to log in to your site. Right-click in the right-hand pane and select "Create new directory." Rename the new directory public_html -- no capitals. Then select the public_html directory, and right-click. Select Change Properties (or in CuteFTP 4.0, select CHMOD) and type 755 in the Manual field.)

All properties (also called permissions, or CHMOD) should be set to 755. That means that everybody can read it, everybody can execute it (example: filling out and sending a mail form) but only the author can modify the file. All files and directories must have the proper permissions in order to work correctly.
NOTE: Different properties are required for certain web elements, such as CGI scripts. If 755 doesn't work, contact technical support to see what permissions should be set.

File names must contain only acceptable characters. Unacceptable characters include include spaces, slashes, backslashes, periods, commas, exclamation marks, question marks and many more (those characters actually issue commands to the web). Your best bet is to only use letters and numbers, and if a file isn't showing up properly, this should be one of your first suspicions.
NOTE: Once a file name has been changed, any links on pages calling those files must be changed as well.
NOTE: These files are absolutely case-sensitive in all occurences. "Index.html" is totally different from "index.html" because of the capital I.

HTML pages can use the extensions .html (preferred) or .htm -- either is acceptable. But if a browser is instructed to find a page named whatever.html, it will not find whatever.htm

When, in your web browser, you type http://www.anything.com, the browser will look for files named index.html, index.htm, or index.*. So the first page of a site needs to be named accordingly.

When, in your web browser, you type http://www.anything.com/anything.html, the browser will look for a file with that specific name, and will not default to anything else.

NOTE: We do not support Microsoft Front Page Extensions at this time.